Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website recognise your device and store information about your preferences or past actions, making your browsing experience more efficient and personalised.

2. Why We Use Cookies

Whitehouse Outdoor Services uses cookies to:

Ensure our website functions properly
Remember your preferences and settings
Understand how you use our website
Improve your browsing experience
Analyse website traffic and performance

3. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in forms or submitting enquiries.

Examples:

Session management cookies
Security and authentication cookies
Form submission cookies

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and choices.

Examples:

Language preferences
Region selection
User interface customisation

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

What we track:

Pages visited and time spent
Navigation patterns
Browser and device information
Traffic sources (how you found us)

4. Third-Party Cookies

We may use services from trusted third parties that also set cookies on your device. These include:

GoCardless (Payment Processing)
Used to securely process payments from current customers
Google Maps
Used to display our business location on the contact page

These third parties have their own privacy and cookie policies, which we recommend you review.

5. How Long Do Cookies Last?

Session Cookies

Temporary cookies that are deleted when you close your browser. Used for essential website functions.

Persistent Cookies

Remain on your device for a set period (up to 12 months). Used to remember your preferences across visits.

6. How to Manage Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Browser Cookie Settings:

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Cookies and site permissions → Cookies and site data

Important Note

Blocking or deleting cookies may impact your experience on our website. Some features may not work properly, and you may need to re-enter information on subsequent visits.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to be tracked. Our website respects DNT signals and will not track your activity when DNT is enabled.

8. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

If you have questions about our use of cookies, please contact us:

Email: [email protected]

Phone: 07969 420161

Useful Resources

For more information about cookies and how to manage them, visit: